Technical FAQs

For your convenience, we have compiled a list of frequently asked questions about Bayer’s CONTOUR® USB meter and Bayer’s GLUCOFACTS® DELUXE diabetes management software.

Navigate to the FAQ section that interests you using the Table of Contents on the right, or scroll through them all for a more complete look at how to get the most out of using the CONTOUR USB meter from Bayer.

Items
Can I run the software without using autoplay?
How can I get Bayer’s GLUCOFACTS® DELUXE diabetes management software to auto-play from my CONTOUR™ USB meter?
What can I expect when I run GLUCOFACTS® DELUXE from my CONTOUR®USB meter for the first time?
What is the CONTOUR USB operating system compatibility?
Why is it taking so long to launch Bayer’s GLUCOFACTS® DELUXE diabetes management software?

Contour USB Meter

Diabetes Testing Supplies
at LITTLE or NO COST*
for Insurance Beneficiaries!†

Fill out this form
or call 1-866-422-4866
to see if you qualify today.

First Name *

Enter first name
Last Name *

Enter last name
Phone Number *

Enter phone number
Email Address

Enter email address



By submitting this form you are authorizing us to contact you by phone. Please be assured that we value and protect your privacy. †For those who qualify. Co-Pays and Deductibles may apply.
Bayer Simple Wins Logo

CONTOUR®, Bayer®, The Bayer Logo, Simple Wins®, CONTOUR® TS, and Breeze®2 are trademarks of Bayer Health Care. All rights reserved
*Meter offer applies to qualified beneficiaries and dependent upon enrollment in our home delivery program.