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A: CONTOUR® USB utilizes the autoplay feature in Windows to automatically start the GLUCOFACTS® DELUXE software. Click here if your GLUCOFACTS® DELUXE software does not automatically launch.
A: Your CONTOUR® USB meter contains two flash drives, “GLUCOFACTS” and “CONTOUR USB”. The “GLUCOFACTS” drive is reserved for use by GLUCOFACTS® DELUXE. Important: Do not alter or delete the files on the “GLUCOFACTS”drive.
A: GLUCOFACTS® DELUXE works with Java™ software, and will verify your version of Java. If needed, you will be directed to update your Java version. The latest version of Java can be downloaded at http://www.java.com or installed from the JAVA folder on the GLUCOFACTS drive. After updating Java, unplug your meter and reinsert it to re-start GLUCOFACTS® DELUXE .

CONTOUR®, Bayer®, The Bayer Logo, Simple Wins®, CONTOUR® TS, and Breeze®2 are trademarks of Bayer Health Care. All rights reserved
*Meter offer applies to qualified beneficiaries and dependent upon enrollment in our home delivery program.